United Airlines International Customer Service

Phone Number & Getting a Rep

United Airlines International Customer Service number

312-364-1989
Calls International Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this United Airlines number?

A:Calling this United Airlines number should go right to a real human being
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to United Airlines International Customer Service?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

All United Airlines customer service contact information

This is the #10 most popular United Airlines phone number out of 10. Click above to go back to the main customer service number and other contact information, including United Airlines email addresses, twitter handles, and live chat options.

More United Airlines Customer Phone Numbers

Reservations

800-864-8331
Main phone number · Toll-free · 24 hours, 7 days · When the voice starts talking, press "0", then press "0" again when he continues talking. Then say, "Yes," if your reservation is within the United States or "No," if it is international. · How can I help you? Please say in a few words how we can help you today.

Mileage Plus

800-421-4655
Toll-free · Mon - Sun 8am-7:30pm CST · Press 0 then 0, then say "Mileage Plus" when prompted. For Mileage Plus Personal Miles. · Would you like for me to send a text message to the number you are calling from now to continue this call via text? Say yes or no.

Post Travel Feedback

877-624-2660
Toll-free · 24 hours, 7 days · Use this number for post-travel feedback voicemail · To speak to a representative about future travel or travel in progress, press 1. If your travel is completed and you want to provide feedback, please go to the website.

Customer Service

800-538-2929
Toll-free · 24 hours, 7 days · Press 0 at each prompt for International flights · How can I help you? Please say in a few words how we can help you today.

Reservations

800-241-6522
Toll-free · 24 hours, 7 days · After the automated response begins, press 0, then 0 again, and when asked if your travel is limited to the US and Mexico, say · How can I help you? Please say in a few words how we can help you today.

Mileage Plus Premier Line

800-225-8900
Toll-free · 24 hours, 7 days · For Platinum Preferred and Premier reservations only · Say or enter your mileage reward number. If you don't know it, say continue.

Baggage/Luggage Problems

800-335-2247
Toll-free · 24 hours, 7 days · After the automated voice begins, press 0 and then 0 again. You will be prompted to enter a Mileage Plus number if you have one. · Choose one of these baggage options: track my bag, report missing bag, lost carry-on item, baggage allowance or fees, or other options.

United Club Service Center

866-822-5827
Toll-free · Mon-Fri 8am-8pm CST · For United Club members only: after the automated voice begins, press 0, then 0 again. · Please choose an option. You can say United Club Service Center, Lost and Found, or more options.

Caribbean Reservations

800-231-0856
Toll-free · 24 hours, 7 days · After the automated voice begins, press 0, the 0 again. When asked if your travel is within the United States, say "yes" for domestic or "no" for international flights. · How can I help you? Please say in a few words how we can help you today.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this United Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this United Airlines number should go right to a real human being
In fact, much of this information on this page is superfluous because this United Airlines phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

United Airlines operates the call center for this 312-364-1989 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 36,443 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this United Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like United Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call United Airlines is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 36,443 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call United Airlines is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that United Airlines staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Calling this United Airlines Customer Number

Nov 28, 2023

I'm not very Internet savvy, so when it came time to book a flight for the holidays, I decided to call United Airlines directly to do it. I know there is a booking fee if you call them, but I'm willing to pay it so that I can talk to someone and make sure I am booking exactly what I want. There was an automated system I had to get through first to talk to someone, but it was easy enough to follow. 

I was actually surprised by how quickly I was able to get to an agent. People might need to call United Airlines for thousands of reasons, from help with lost luggage to booking flights, checking on flight status or attempting to change flights. Daily, there are probably hundreds of flights that take off across the United States, so I thought the response time was pretty decent. 

When I called, the automated agent said, "Thanks for calling United Airlines. How can I help you? Please say in a few words why you are calling us today. You can say things like, I'd like to make a reservation or I'd like to change my flight."

I said, "Book a flight," and then it stated, "Let me get some information about your trip, and I'll transfer you to an agent to book your trip. Please be aware you can skip the booking fee by going online. What city are you departing from?"

I told him Cleveland, and then it repeated back to me to ensure I was right. It then asked about my destination, and I said LA. It then asked, "What day would you like to depart? You can also say, I'm not sure."

I told the agent Monday, December 18th, and then it told me politely that "we are almost done" and asked how many travelers there were. Immediately after that, it told me that it was going to transfer me to an agent, and then I had to listen to the privacy policy. 

Before talking to the agent it asked me if I was planning to use travel miles or certificates and if I would like to participate in a brief survey. About three minutes into the phone call, an agent picked up right after the survey request. He had a very thick accent, and at times, it was hard to understand what he was saying, but eventually, I was able to book my flight. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Back to United Airlines's main customer service phone number
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