People's United Bank Customer Service

Phone Number & Contact Info

People's United Bank's Best Phone Number

800-525-1006
Toll-free·Calls Customer Service·Most popular People's United Bank number
Free tools for easier calling
Q:

How do I talk to a live human at People's United Bank?

A:Press 1, then stay silent while it asks for your loan number. For Residential Loan Account Servicing. Our free phone can also navigate phone menus to get a live human at People's United Bank for you.
Q:

Does People's United Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-5pm EST. The least busy day is Thursday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. You can skip the hold time for free.

People's United Bank Customer Phone Numbers

Online Banking Customer Service

800-525-9248
Toll-free · Mon-Fri 8:30am-5pm EST · Press 1. For Online Banking and Mobile Banking · · Free tools available: Talk for me, Skip the wait, Schedule my call

Credit Card Customer Service

800-747-8133
Toll-free · Mon-Fri 8:30am-5pm EST · Press 1. For Credit Card customer service · · Free tools available: Talk for me, Skip the wait, Schedule my call

Commercial Loan Customer Service

800-636-1643
Toll-free · Mon-Fri 8:30am-5pm EST · Press 1. For Commercial Loan Account Servicing · · Free tools available: Talk for me, Skip the wait, Schedule my call

Member Services

800-772-1090
Toll-free · Mon-Fri 8:30am-5pm EST · Press 1 for Credit Card servicing · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for People's United Bank below.

Let us call and talk to People's United Bank for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this People's United Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then stay silent while it asks for your loan number. For Residential Loan Account Servicing

What are the hours and when should I call?

People's United Bank operates the call center for this 800-525-1006 phone number Mon-Fri 8:30am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the People's United Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this People's United Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like People's United Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call People's United Bank is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call People's United Bank

In summation, the best day to call People's United Bank is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that People's United Bank staffs the call center well on Thursday.

Why Customers Call People's United Bank

If you have time to do a bit of reading before you call People's United Bank, we recommend you read over some of our problem-specific articles.

What is the routing number for People's United Bank?

The routing number for People's United Bank is a unique 9-digit code used to identify the bank for various financial transactions. The routing number for People's United Bank depends on the state in which your account was opened. To find the correct routing number for your account, you can visit the bank's website and navigate to the "Customer Support" or "Help" section. Alternatively, you can also contact the bank's customer service for assistance. It's important to ensure that you provide the accurate routing number when setting up direct deposits, wire transfers, or any other transactions involving the transfer of funds to and from your People's United Bank account.

What are the different types of accounts offered by People's United Bank?

People's United Bank offers a range of account options to cater to various financial needs. The different account types include checking accounts, savings accounts, money market accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). Checking accounts provide convenient access to funds for everyday transactions, while savings accounts allow for earning interest on deposits. Money market accounts offer competitive interest rates and liquidity, ideal for short-term savings. CDs provide higher interest rates for fixed periods, ensuring steady growth for long-term goals. Additionally, People's United Bank offers IRAs for retirement planning, with traditional, Roth, and SEP options available. Each account type has unique features and benefits, ensuring there is a suitable option for every individual's banking requirements.

Can I set up automatic bill payments through People's United Bank?

Yes, you can set up automatic bill payments through People's United Bank. We offer a convenient online bill pay service that allows you to schedule recurring payments for your bills. With this service, you can easily manage and pay your bills on time without the hassle of writing and mailing checks or remembering due dates. Simply log in to your online banking account, navigate to the bill pay section, and follow the prompts to set up automatic payments. You can choose the frequency and amount of the payments, as well as the start and end date. Rest assured, our bill pay service is secure and ensures your payments are made accurately and on time. Simplify your bill payments with People's United Bank today.

Top People's United Bank customer service problems

Click the link above to get answers to just about any People's United Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call People's United Bank is extracted from issues that customers have reported to GetHuman.
People's United Bank issues reported to GetHuman

More People's United Bank Customer Service Contacts

There are of course other ways to contact People's United Bank customer service besides the phone. Below we list the best ones, by medium.

People's United Bank Customer Help Desk / Web Support

peoples.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- People's United Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is People's United Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a People's United Bank agent. This phone number is People's United Bank's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-525-1006 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call People's United Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, People's United Bank has 5 phone numbers. It's not always clear what is the best way to talk to People's United Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for People's United Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like People's United Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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