Origin Energy Customer Service

Phone Number & Contact Info

Origin Energy's Best Phone Number

132461
Calls Customer Service·Most popular Origin Energy number
Q:

How do I talk to a live human at Origin Energy?

A:Calling this Origin Energy number should go right to a real human being.
Q:

Does Origin Energy offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Origin Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Origin Energy number should go right to a real human being
In fact, much of this information on this page is superfluous because this Origin Energy phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Origin Energy operates the call center for this 132461 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 212 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Origin Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Origin Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Origin Energy is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 212 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Origin Energy

In summation, the best day to call Origin Energy is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Origin Energy staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Origin Energy

If you have time to do a bit of reading before you call Origin Energy, we recommend you read over some of our problem-specific articles.

What is Origin Energy?

Origin Energy is a leading Australian energy retailer and producer, serving more than 4.2 million customers across Australia. We provide a wide range of energy-related services, including electricity, natural gas, solar, and LPG (liquefied petroleum gas). As an integrated energy company, we generate and sell electricity from our portfolio of power stations, which includes natural gas, coal, wind, and solar energy sources. Our commitment to sustainability is evident through our investment in renewable energy and reducing carbon emissions. Origin Energy is dedicated to offering competitive pricing, innovative energy solutions, and exceptional customer service. We strive to enable our customers to make sustainable choices, reduce their energy consumption, and lower their carbon footprint.

Where is Origin Energy located?

Origin Energy is located in Australia. Our head office is based in Sydney, New South Wales. However, we have a strong presence and operations across the country, including offices in Melbourne, Brisbane, Adelaide, and Perth. Additionally, we have a number of power generation facilities located in different states of Australia, including Queensland, New South Wales, and South Australia. We are committed to providing clean and affordable energy solutions to households and businesses throughout the country. Our diverse geographical presence allows us to cater to the energy needs of different regions and contribute towards the sustainability and development of Australia's energy sector.

Does Origin Energy offer renewable energy options?

Yes, Origin Energy offers renewable energy options to its customers. As a leading energy provider, we understand the importance of sustainable and environmentally-friendly practices. We offer a range of renewable energy options such as solar panels, wind turbines, and hydropower, allowing customers to reduce their carbon footprint and contribute to a cleaner future. Our renewable energy offerings are not only beneficial for the environment but also help customers save on their energy bills in the long run. We are committed to promoting and investing in renewable energy sources, working towards a more sustainable energy future for all. Get in touch with us to explore our renewable energy solutions and make a positive impact on the planet.

Top Origin Energy customer service problems

Click the link above to get answers to just about any Origin Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Origin Energy is extracted from issues that customers have reported to GetHuman.
Origin Energy issues reported to GetHuman

Conclusion and closing notes

This is Origin Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Origin Energy agent. This phone number is Origin Energy's best phone number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 132461 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Origin Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Origin Energy has 1 phone number. It's not always clear what is the best way to talk to Origin Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Origin Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Origin Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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