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Origin Energy Customer FAQ

Top Answers & How-to Guides

What is Origin Energy's Phone Number?

The question we are asked most often is about how to talk to Origin Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I view and manage my account online?

Origin Energy allows customers to manage their accounts online, where they can view details, track usage, pay bills, and update...

How do I update my payment information online?

To update payment information online, customers must log in to their account on the Origin Energy website, navigate to the...
Ask any question you have about Origin Energy customer service, get an answer now.
Contact Origin Energy customer service

Recent Origin Energy Customer Questions

I want to know my BPay biller code & Reference numbers for my GAS Account

Your BPay biller code and reference number can be found on your Origin Energy gas bill. They are usually located in the payment section of the bill. If you cannot find your biller code or reference number, please check your most recent paper or electronic bill.
Asked Jul 15, 2024 12:25 AM

Help me with my Origin Energy customer service issue

Energy Issues

What should I do in case of a power outage?

In the event of a power outage, remain calm and check if your neighbors are affected. Monitor local news for updates and...
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How can I troubleshoot common energy issues?

To troubleshoot energy issues, first identify the problem, such as high bills, flickering lights, or failing appliances....
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What should I do if I suspect a gas leak?

If a gas leak is suspected, it is crucial to evacuate the area immediately without using electrical devices or open flames....
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Location and Switching

Where is Origin Energy located?

Origin Energy is headquartered in Sydney, New South Wales, and serves customers across Australia with electricity, gas, and...
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Can I switch my energy provider to Origin Energy?

Switching to Origin Energy is possible if you meet the necessary criteria and understand your current contract terms. You...
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Energy Services

What products and services does Origin Energy offer?

Origin Energy presents various products and services for residential and business clients, including electricity and natural...
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What renewable energy options do you provide?

Origin Energy provides various renewable energy solutions, primarily focusing on solar power, which includes the installation...
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Billing and Payments

What payment options are available?

Origin Energy provides various payment options to meet customers' needs, including direct debit, online banking, credit and...
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What are the different billing options?

Origin Energy presents various billing choices to accommodate customer preferences. Customers may choose traditional paper...
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Are there ways to reduce my energy bill?

There are several methods to help lower energy bills, including conducting an energy audit, using energy-efficient appliances,...
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Account Management

Can I view and manage my account online?

Origin Energy allows customers to manage their accounts online, where they can view details, track usage, pay bills, and update...
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How do I update my payment information online?

To update payment information online, customers must log in to their account on the Origin Energy website, navigate to the...
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Incentives and Upgrades

Does Origin Energy offer renewable energy options?

Origin Energy provides a range of renewable energy options, including solar, wind, and hydroelectric sources for both...
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Are there any incentives or programs for energy-efficiency upgrades?

Origin Energy provides various incentives and programs aimed at enhancing energy efficiency for both residential and business...
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We look to the Origin Energy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Origin Energy issues reported to GetHuman

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