CarRentals.com Customer FAQ

We're sorry to hear that you didn't receive a confirmation email after creating your new account. This may be due to a typo in your supplied email address or the email might have ended up in your spam/junk folder. We suggest checking your spam folder first. If you're still unable to find the confirmation email, try redoing the registration process ensuring that your email address is entered correctly. However, if you're still having issues, you can use the "forgot password" function to trigger another email to the address you signed up with. We apologize for any inconvenience this may cause you.

We're sorry to hear that you're having trouble receiving your confirmation email. There could be a few reasons for this. It's possible the email was sent to your spam or junk folder, please check there. It might also be that there was a typo in the email address provided during the booking process. If you've checked these possibilities and still don't see the email, the booking may not have been completed successfully. Please ensure that the payment processed correctly. As a last resort, you might want to consider making the reservation again.