Optimum Phone Number

Calling Optimum customer service faster by GetHuman

877-584-2495
Customer service
877-318-2092
New customers
Current Wait: 36 mins (13m avg)
Hours: Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Account HelpComplaintLower my BillTechnical and Service SupportCancel or Change AccountA different issue
Get to a live person fastest: Press 1 to order service, press 2 for customer service, or press 3 to hear current promotions
Call internationally for free: Use their 917-529-5500 number, or call the number above while abroad for free with our GetHuman Phone™.

Customer Number 877-584-2495 - by the Numbers

Phone number to dial
877-584-2495
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST
Best time to dial
3:45pm
Navigate phone maze to a human
Press 1 to order service, press 2 for customer service, or press 3 to hear current promotions
Average wait
13
Current wait
36
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
73%
Quality of help
77%
Customer votes
52,512
Information last updated
Sat Jan 19 2019 08:00:00 GMT+0000 (UTC)

Optimum's Best Toll-Free/800 Customer Phone Number

This is Optimum's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optimum agent. This phone number is Optimum's Best Phone Number because 185,034 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-584-2495 include Account Help, Complaint, Lower my Bill, Technical and Service Support, Cancel or Change Account and other customer service issues. The Optimum call center that you call into has employees from Connecticut, New Jersey, New York and is open Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST according to customers. In total, Optimum has 7 phone numbers. It's not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optimum - by phone or otherwise

While 877-584-2495 is Optimum's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 888-276-5255 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 888-276-5255 for Customer Service. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optimum.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!