Marriott Rewards Customer Service

Phone Number & Contact Info

Marriott Rewards's Best Phone Number

800-468-4000
Toll-free·Calls Customer Service·Most popular Marriott Rewards number
Q:

How do I talk to a live human at Marriott Rewards?

A:Calling this Marriott Rewards number should go right to a real human being
Q:

Does Marriott Rewards offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Marriott Rewards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Marriott Rewards number should go right to a real human being
Here is how our research team describes the way the Marriott Rewards phone system greets you: Welcome to 1800, free sex. If you are a man seeking a woman, press 1. If you are a woman seeking a man, press 2. If you are a man seeking a man, press 3. If you are a woman seeking a woman, press 4.
Below are some clips we've found from Marriott Rewards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Welcome to one eight hundred free sex.
If you are a man seeking a woman, press one.
If you are a woman seeking a man, press two.
If you are a man seeking a man, press three.
If you are a woman seeking a woman, press four."
Excerpt from a call with Marriott Rewards
Friday, April 5, 2024 9:15 PM
In fact, much of this information on this page is superfluous because this Marriott Rewards phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Marriott Rewards operates the call center for this 800-468-4000 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 423 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Marriott Rewards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Marriott Rewards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Marriott Rewards is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 423 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Marriott Rewards

In summation, the best day to call Marriott Rewards is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Marriott Rewards staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Marriott Rewards

If you have time to do a bit of reading before you call Marriott Rewards, we recommend you read over some of our problem-specific articles.

What are the benefits of being a Marriott Rewards member?

As a Marriott Rewards member, you can enjoy a wide range of exclusive benefits. Firstly, you earn points for every stay at participating Marriott hotels worldwide, which can be redeemed for free nights, room upgrades, or even flights. Additionally, members receive access to exclusive member rates, ensuring the best possible prices when booking directly through Marriott channels. With Elite status, achieved through stays or nights, you unlock perks such as late checkout, lounge access, and enhanced room upgrades. The program also offers flexible redemption options, allowing members to use points for experiences, car rentals, or even charitable donations. Furthermore, Marriott Rewards members receive personalized offers and promotions tailored to their travel preferences, ensuring a tailored and rewarding experience with each stay.

What can I redeem my Marriott Rewards points for?

You can redeem your Marriott Rewards points for a variety of exciting options. Choose to stay at any of our 7,500+ hotels worldwide, ranging from luxurious resorts to convenient city-centre properties. Use your points towards free nights and enjoy a well-deserved vacation or a quick weekend getaway. Additionally, you can redeem your points for experiences such as concerts, sporting events, or exclusive culinary adventures. If you prefer, convert your points to airline miles with our numerous airline partners. Enhance your stay with room upgrades, spa treatments, or dining vouchers at our participating hotels. For those seeking retail therapy, redeem your points for gift cards from popular brands. The possibilities are endless with Marriott Rewards points at your fingertips. Start redeeming today and make the most of your loyalty.

Can I transfer my Marriott Rewards points to another member?

Yes, Marriott Rewards allows members to transfer their points to another member. To initiate a transfer, both the sender and recipient must be active Marriott Rewards members and have at least 1,000 points in their respective accounts. The transfer can be done through the online Points Transfer feature, accessed via the member's account on the Marriott Rewards website. Members can transfer a minimum of 1,000 points up to a maximum of 50,000 points per year. A transfer fee of $10 is charged for each transaction. The transferred points can be used by the recipient towards booking hotel stays, experiences, room upgrades, or other eligible redemptions within the Marriott Rewards program. It's a convenient way for members to share their rewards with family, friends, or colleagues.

Top Marriott Rewards customer service problems

Click the link above to get answers to just about any Marriott Rewards customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Marriott Rewards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Marriott Rewards agent. This phone number is Marriott Rewards's best phone number because 2,538 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-468-4000 include and other customer service issues. Rather than trying to call Marriott Rewards first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Marriott Rewards has 1 phone number. It's not always clear what is the best way to talk to Marriott Rewards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Marriott Rewards. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Marriott Rewards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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