Does Independence Blue Cross offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-4:30pm EST.The least busy day is Monday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 22 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Independence Blue Cross below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Independence Blue Cross phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0, then 1, then say "I don't have it" twice
What are the hours and when should I call?
Independence Blue Cross operates the call center for this 800-275-2583 phone number Mon-Fri 8:30am-4:30pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Independence Blue Cross call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Independence Blue Cross phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Independence Blue Cross staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Independence Blue Cross is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Independence Blue Cross is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Independence Blue Cross number, but it is also the day with the shortest hold times.
Why Customers Call Independence Blue Cross
If you have time to do a bit of reading before you call Independence Blue Cross, we recommend you read over some of our problem-specific articles.
Independence Blue Cross is a leading health insurance company serving individuals and businesses in the Greater Philadelphia region. As one of the oldest and largest insurers in the area, Independence Blue Cross provides a range of health insurance plans and coverage options to meet the diverse needs of its members. With a focus on delivering high-quality healthcare and superior customer service, Independence Blue Cross works with an extensive network of providers and hospitals to ensure access to comprehensive care for its members. Emphasizing innovation and value-based care, Independence Blue Cross also offers wellness programs, preventive services, and digital tools to promote overall health and empower individuals on their healthcare journey.
Click the link above to get answers to just about any Independence Blue Cross customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Independence Blue Cross is extracted from issues that customers have reported to GetHuman.
This is Independence Blue Cross's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Independence Blue Cross agent. This phone number is Independence Blue Cross's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-275-2583 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Independence Blue Cross first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Independence Blue Cross has 1 phone number. It's not always clear what is the best way to talk to Independence Blue Cross representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Independence Blue Cross. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Independence Blue Cross. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.