A:Google Maps does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Google Maps starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Google Maps offer 24 hour customer service?
A:Not by phone.But you can contact Google Maps 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Google Maps Customer Service
There are other ways to contact Google Maps customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Google Maps customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Google Maps?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Google Maps, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Yes, you can use Google Maps offline. With the offline maps feature, you can download specific maps to your device and access them later even if you're not connected to the internet. To use Google Maps offline, simply open the app, tap on your profile picture, and select "Offline maps." From there, choose the area you want to save by zooming in or out and tapping on "Download." You can also customize the name for easy reference. Once downloaded, you can access the offline map by swiping in from the left side of the screen and tapping on "Offline maps." This convenient feature allows you to navigate and search for locations without requiring a constant internet connection, making it ideal for traveling or areas with limited network coverage.
Click the link above to get answers to just about any Google Maps customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Google Maps issue
Conclusion and closing notes
You came here to see Google Maps's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Google Maps agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Google Maps anyways and help you with your issue. Over the last 18 months, 828 customers like you have come in search of a phone number for Google Maps and helped us confirm they don't have one. Common reasons that people try to call Google Maps customer support department include Problem With the App, Billing, Recover Account, Account Access, Technical Support and other customer service issues. Rather than trying to call Google Maps first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Google Maps doesn't have any phone numbers. It's not always clear what is the best way to talk to Google Maps representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Google Maps Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Google Maps, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Google Maps customers like yourself.
GetHuman does not provide call center services or customer support operations for Google Maps. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Google Maps. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.