EBT Benefit Services Customer Service

Phone Number & Contact Info

EBT Benefit Services's Best Phone Number

888-997-9444
Toll-free·Calls Customer Service·Most popular EBT Benefit Services number
Free tools for easier calling
Q:

How do I talk to a live human at EBT Benefit Services?

A:Press 1, enter 16 digit card number, press 0. For Tennessee residents. Our free phone can also navigate phone menus to get a live human at EBT Benefit Services for you.
Q:

Does EBT Benefit Services offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday. Schedule a call when it's convenient for you.
Q:

How long will I wait on hold?

A:The average hold time is 14 minutes. The longest hold times are on Friday, and the shortest are on Monday. You can skip the hold time for free.

EBT Benefit Services Customer Phone Numbers

California Residents

877-328-9677
Toll-free · 24 hours, 7 days · Press 1, then enter card number, then # · · Free tools available: Talk for me, Skip the wait, Schedule my call

Alaska Customer Service

888-997-8111
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Alabama Customer Service

800-997-8888
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Arkansas Customer Service

800-997-9999
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Arizona Customer Service

888-997-9333
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Colorado Customer Service

888-328-2656
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Connecticut Customer Service

888-328-2666
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

DC Customer Service

888-304-9167
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Delaware Customer Service

800-526-9099
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Florida Customer Service

888-356-3281
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Georgia Customer Service

888-421-3281
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Guam Customer Service

866-937-4826
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Hawaii Customer Service

888-328-4292
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Iowa Customer Service

800-359-5802
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Idaho Customer Service

888-432-4328
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Illinois Customer Service

800-678-5465
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Indiana Customer Service

877-768-5098
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Kansas Customer Service

800-997-6666
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Kentucky Customer Service

888-979-9949
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Louisiana Customer Service

888-997-1117
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Massachusetts Customer Service

800-997-2555
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Maryland Customer Service

800-997-2222
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Maine Customer Service

800-477-7428
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Michigan Customer Service

888-678-8914
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Minnesota Customer Service

888-997-2227
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Missouri Customer Service

800-997-7777
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Mississippi Customer Service

866-512-5087
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Montana Customer Service

866-850-1556
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

North Carolina Customer Service

888-622-7328
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

North Dakota Customer Service

800-630-4655
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Nebraska Customer Service

877-247-6328
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

New Hampshire Customer Service

888-997-9777
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

New Jersey Customer Service

800-792-9773
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

New Mexico Customer Service

800-843-8303
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Nevada Customer Service

866-281-2443
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

New York Customer Service

888-328-6399
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Ohio Customer Service

866-386-3071
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Oklahoma Customer Service

888-328-6551
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Oregon Customer Service

888-997-4447
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Pennsylvania Customer Service

888-328-7366
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Puerto Rico Customer Service

877-467-4832
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Rhode Island Customer Service

888-979-9939
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

South Carolina Customer Service

800-554-5268
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

South Dakota Customer Service

800-604-5099
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Tennessee Customer Service

888-997-9444
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Texas Customer Service

800-777-7328
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Utah Customer Service

800-997-4444
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Virginia Customer Service

866-281-2448
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

U.S. Virgin Islands Customer Service

866-884-2868
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Vermont Customer Service

800-914-8605
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Washington Customer Service

888-328-9271
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Wisconsin Customer Service

877-415-5164
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

West Virginia Customer Service

866-545-6502
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

Wyoming Customer Service

877-290-9401
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for EBT Benefit Services below.

Let us call and talk to EBT Benefit Services for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this EBT Benefit Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, enter 16 digit card number, press 0. For Tennessee residents.
Below are some clips we've found from EBT Benefit Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Well,
To Tennessee EBT customer service. For English, press one.
Enter your sixteen digit card number. You can press star at any time to start over."
Excerpt from a call with EBT Benefit Services
Wednesday, February 5, 2025 10:31 PM

The first phone menu

"Thank you for calling Tennessee EBT customer service. Please listen carefully carefully as our menu options have changed.
As our menu options have changed. To activate your card, or retrieve account balance and other information, press one.
If you are calling for information related to summer EDT, press two."
Excerpt from a call with EBT Benefit Services
Saturday, September 7, 2024 11:37 AM

What are the hours and when should I call?

EBT Benefit Services operates the call center for this 888-997-9444 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 3,620 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with EBT Benefit Services at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this EBT Benefit Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like EBT Benefit Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call EBT Benefit Services is Sunday. The most busy day to call is Monday, which averages 143% more phone calls by comparison. Again, this is based on a sample of 3,620 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call EBT Benefit Services

In summation, the best day to call EBT Benefit Services is Friday.

Why Customers Call EBT Benefit Services

If you have time to do a bit of reading before you call EBT Benefit Services, we recommend you read over some of our problem-specific articles.

How Do I Recover Access to My EBT Benefit Services Account?

If you lose access to your Electronic Benefits Transfer account, there are various steps you can take depending on the reason. Appeal if you exceed income requirements, reapply, or find resources.

How Long Does It Take for Snap Benefits to Be Appreciated from EBT Benefit Services?

Understanding your benefits can be a complicated and confusing process. That's why we researched and broke down everything that you need to know about your Snap Benefits.

How often will I receive my EBT benefits?

EBT benefits are typically issued on a monthly basis. The specific date of issuance may vary depending on the state you reside in. Most states have a staggered approach to distribute benefits over several days, usually based on the last digit of your Social Security Number or the recipient's last name. This method ensures that the distribution process is more manageable for both recipients and administrative staff. It is essential to keep track of your benefit balance and plan accordingly to cover your food needs until the next issuance. You can check your account balance through the EBT customer service phone number or online portal provided by your state's EBT program.

Top EBT Benefit Services customer service problems

Click the link above to get answers to just about any EBT Benefit Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call EBT Benefit Services is extracted from issues that customers have reported to GetHuman.
EBT Benefit Services issues reported to GetHuman

Conclusion and closing notes

This is EBT Benefit Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EBT Benefit Services agent. This phone number is EBT Benefit Services's best phone number because 21,030 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-997-9444 include Update account information, Make/Chase a claim, Account issue, Benefits issue, Billing issue and other customer service issues. The EBT Benefit Services call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, EBT Benefit Services has 55 phone numbers. It's not always clear what is the best way to talk to EBT Benefit Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for EBT Benefit Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like EBT Benefit Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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