If your EBT card is lost or stolen, you should immediately contact the customer service helpline that is provided on the back of the card. By reporting the loss or theft right away, you can prevent unauthorized usage and protect your benefits. Customer service representatives will guide you through the necessary steps, including disabling the card to block any further transactions. They will then assist you in acquiring a replacement EBT card, which typically takes a few business days to arrive. It is crucial to keep your EBT card secure and notify the helpline promptly if it goes missing to ensure the safety of your benefits and prevent any potential misuse.
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