In a nutshell: Users who violate WhatsApp's terms and conditions may be locked out or banned from using the app. This can be prevented by adhering to the rules, such as not sending unsolicited messages and only communicating with known individuals. Users who are locked out or banned can recover their account by downloading the official WhatsApp version, opening the app to re-register their phone number, and following the provided steps. It is important to use WhatsApp responsibly to avoid a permanent ban.
Users violating WhatsApp terms and conditions will likely get locked out or banned from using the app. When you see a message that says, "temporarily banned" or "account not allowed to use WhatsApp," it means you can no longer use the app (temporarily or permanently).
You can prevent this by adhering to WhatsApp rules, which include not sending unsolicited messages and communicating only with people you know. If you're locked out or banned from WhatsApp, read this guide to recover your account.
Make sure you're using the official WhatsApp app or WhatsApp Business app so you can get your account unlocked, to avoid a temporary or permanent ban on your account in the future, and to ensure your data stays safe. Check the image below for WhatsApp's official logo.
After installation, open the app to re-register your phone number. You may be able to recover your account if your number is temporarily locked out.
You need to type in the mobile number you're using for WhatsApp to re-register it.
The code is sent to your phone number. Please enter this code right away, as it expires after a few minutes.
If a backup is stored on your iPhone or Google Drive, you can tap restore to regain access to your old messages and media.
When the steps above don't work, the next step is contacting WhatsApp to determine if you can unlock your account.
When you tap this option, WhatsApp will look into your case and decide to either unlock your account or permanently ban it. You will likely get access to your old account if you didn't violate any rules.
This is sent to you via SMS. You can only submit your request after typing the 6-digit code sent by WhatsApp.
You can avoid getting locked out from WhatsApp by following the rules. If you use a broadcast list, avoid sending broadcast messages frequently. WhatsApp may permanently lock you out when you get reported multiple times for sending unsolicited messages. If a user asks you to stop sending messages, it's advised that you remove their phone numbers from your address book. Don't share their phone numbers either, or you could also get locked out. Just use WhatsApp responsibly to avoid a permanent ban on your account. If you have further questions, please get in touch with WhatsApp Customer Support.
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