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United Utilities (UK) Customer FAQ

Top Answers & How-to Guides

What is United Utilities (UK)'s Phone Number?

The question we are asked most often is about how to talk to United Utilities (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I get financial assistance with my water bill?

Yes, United Utilities offers financial assistance to customers who may be struggling to pay their water bill. They have a scheme called...
Ask any question you have about United Utilities (UK) customer service, get an answer now.
Contact United Utilities (UK) customer service

Leak Assistance

What should I do if I have a water leak?

If you suspect you have a water leak, it is important to take action quickly to prevent further damage and conserve water. First, try...
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Billing and Payments

How can I set up a direct debit for my water bill?

Setting up a direct debit for your water bill with United Utilities is easy. You can do so online by logging into your online account...
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Water Meter Application

How can I apply for a water meter?

To apply for a water meter with United Utilities, simply visit their website and fill out the online application form. You can also...
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Low Water Pressure

What should I do if my water pressure is low?

If you are experiencing low water pressure, there are a few steps you can take before contacting us. First, check for any leaks or...
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Water Quality

What is the water quality in my area?

At United Utilities, we prioritize delivering safe and high-quality water to our customers across the UK. To provide specific information...
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Supply Interruption

What happens if my water supply is interrupted?

If your water supply is interrupted, United Utilities aims to resolve the issue as quickly as possible. During such incidents, the...
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Financial Assistance

Can I get financial assistance with my water bill?

Yes, United Utilities offers financial assistance to customers who may be struggling to pay their water bill. They have a scheme called...
Read more

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