Log in to your Uber Eats account to request a refund. Click My Account in the top right corner and select Gift Card Balance. This will take you to a page that lists your previous orders. Click on the order number you would like to request a refund and then click Request Refund. You'll receive confirmation that Uber Eats has processed your refund request.
The question of how to ask for a refund is not unusual. The principal reason consumers want to return an item is they're not happy with the product or service. Here's how to request a refund for a gift card from Uber Eats.
To request a refund on an Uber Eats gift card, first log in to your Uber Eats account. If you can't access it this way, you can also go to Uber Eats and select My Account. Once you log in, enter your email address and password as prompted. Then, select your name from the top menu bar of the page that appears next. You'll see a drop-down menu near the bottom of this page.
Choose Order History, and select Gift Card History from that drop-down menu. This will bring up all orders associated with your account.
Click on the order number you would like to request a refund and then click View Order Details. You will see a list of your previous orders. Select the order you want to request a refund for and tap Refund this Order.
Choose the gift card you want to request a refund. You'll need to enter your gift card number, email address and phone number.
Select the card you used to pay for your order. Choose the reason you are requesting a refund. You can choose between Order Not Delivered or Order Not as Described if you are eligible for a refund due to those reasons. If your order was delivered but not as described, you will need to submit a photo of the food items in their original packaging with your request for a refund.
Once you double-check all the details, select Submit to continue with the refund process. Once you submit your request, you'll receive an email confirming that Uber Eats has received your refund request. As per its policy, Uber Eats will review all refund requests. If Uber Eats approves your request for a refund, it will process it for approval.
Wait for Uber Eats to review your request and send a response via email.
If it approves your request, it will refund to your gift card. The time it takes for Uber Eats to process your request depends on the type of gift card you used to make the purchase.
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