TextNow Customer FAQ

If you want to cancel your TextNow account or delete the app, you can do so through the TextNow app itself or by logging into your account on a web browser. If you can't access your account, the most up-to-date contact information is available through the link on this page for further assistance.

To receive a copy of your activity log on TextNow, you will typically need to access your account settings within the app or website. Look for options related to privacy or data management, where you may find an option to download your activity log. If you can’t find it, refer to the help section in the app for detailed instructions.

If your SIM card has been activated by someone else, but you have regained possession, the best course of action would be to follow the steps provided on the TextNow website regarding SIM activation issues. Generally, you may need to ensure that the SIM is deactivated from any previous accounts and then reactivated in your name.

If your TextNow account has been hacked and deleted, we recommend following any password recovery procedures provided by TextNow. Typically, this involves using your email associated with the account to reset your password. If you are unable to recover your account, there is a link to the most up-to-date contact information right here on this page, where you can seek further assistance.

We understand that being locked out can be frustrating. If you can't access your email or phone number and don't remember your password, recovery options may be limited. You can use the link provided on this page to find the most up-to-date contact information for TextNow support, where you might receive assistance with your login issue.