In a nutshell: When it comes to your Southwest Airlines flight reservation, you want everything to go perfectly. However, sometimes things happen and changes are necessary. If you've already booked a flight but need to change it, the following information can help you understand the process.
When it comes to your Southwest Airlines flight reservation, you want everything to go perfectly. However, sometimes things happen and changes are necessary. If you've already booked a flight but need to change it, the following information can help you understand the process.
Flight information you want to change
Go to the Southwest Airlines website.
Scroll down on the homepage until you reach the very bottom. Look for the line that says "Help Center."
Click on the "Help Center" link. Doing so will take you to a Southwest Airlines page that says, "What do you need help with? at the top.
Scroll down until you find the search feature. It's a horizontal box that says "Type to search" with a gold "Search" button to its right.
Click on the search box, then type "Change my booking." Press the gold "Search" button.
Multiple search results will appear after you press "Search." Look for the one that applies to your situation. A good option to start with is the one titled "I want to rebook or change my trip."
Click on "I want to rebook or change my trip." This will take you to another page that says "I want to rebook or change my trip" at the top.
Read the "I want to rebook or change my trip" page. It offers invaluable information, including how to change a traveler's flight. Look for the information that pertains to the change you want to make.
About halfway down the "I want to rebook or change my trip" page is a gold "Change your flight" button. Click on it. Try changing your booking according to the information on the previous page. Please note that some changes cannot be made online and require a call.
If you're having trouble changing your reservation online, please move on to the next step.
Reaching out to Southwest Airlines customer support can be a great option if you're trying to change your booking but can't do it online. Make sure you have your flight information readily available. The representative will likely also ask you why you want to change your flight, so be prepared with your answer. Take note of the representative's name, the date and time you called, and the result of the call before hanging up.
Take steps to change your Southwest Airlines flight as soon as you realize you need to. It takes one significant item off your to-do list. If you need help, a Southwest Airlines representative is only a call away.
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