Ross-Simons.com Customer FAQ
Top Answers & How-to Guides
What is Ross-Simons.com's Phone Number?
The question we are asked most often is about how to talk to Ross-Simons.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Do you offer jewelry repairs?
Yes, we offer jewelry repair services at Ross-Simons.com. Our team of skilled craftsmen specialize in a wide range of repairs, from...
Ask any question you have about Ross-Simons.com customer service, get an answer now.
Ordering
How do I place an order?
To place an order on Ross-Simons.com, simply browse our website and find the items you wish to purchase. Add them to your shopping...
Can I cancel or change my order?
Yes, you can cancel or change your order on Ross-Simons.com. If you wish to make any modifications or cancel your order, it is recommended...
About
What is Ross-Simons.com?
Ross-Simons.com is an online platform that offers a wide range of exquisite jewelry, luxury items, and high-quality collectibles. As...
Tracking
Can I track my order?
Yes, you can easily track your order on Ross-Simons.com. Once your order is processed and shipped, you will receive a confirmation...
Returns
What is your return policy?
Our return policy at Ross-Simons.com is designed to ensure customer satisfaction. We offer a 30-day return period for all purchases,...
Warranty
What is your warranty policy?
At Ross-Simons.com, we stand behind the quality and craftsmanship of our products. We offer a comprehensive warranty policy to ensure
Our warranty policy encompasses defects in materials or workmanship and extends from the date of purchase. If during the lifetime of the product, any issues arise, such as loose gemstones, faulty clasps, or breakages, we will gladly repair or replace the item at no extra cost. However, please note that our warranty does not cover damage caused by normal wear and tear, mishandling, loss, or theft.
To take advantage of our warranty, customers can contact our friendly and knowledgeable customer service team, who will guide you through the process of returning, repairing, or replacing your item. Your satisfaction is our top priority, and we are committed to ensuring that each purchase from Ross-Simons.com is backed by our reliable warranty policy....
Repairs
Do you offer jewelry repairs?
Yes, we offer jewelry repair services at Ross-Simons.com. Our team of skilled craftsmen specialize in a wide range of repairs, from...
Help me with my Ross-Simons.com customer service issue
Ask any question you have about Ross-Simons.com customer service. We will do our best to get you answers right away.
We look to the Ross-Simons.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ross-Simons.com issues reported to GetHuman