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Ross-Simons.com Customer Service

Phone Number & Contact Info

Ross-Simons.com's Best Phone Number

800-835-0919
Toll-free·Calls Customer Service·Most popular Ross-Simons.com number
Free tools for easier calling
Q:

How do I talk to a live human at Ross-Simons.com?

A:Calling this Ross-Simons.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Ross-Simons.com for you.
Q:

Does Ross-Simons.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ross-Simons.com below.

Let us call and talk to Ross-Simons.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ross-Simons.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ross-Simons.com number should go right to a real human being
Below are some clips we've found from Ross-Simons.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for contacting Ross Simons. Calls are recorded and periodically monitored for quality purposes. Your privacy is important to us. Please visit our website select privacy policy for more information. To place an order or for product information, please select one. For customer service, select two. For the order"
Excerpt from a call with Ross-Simons.com
Saturday, September 28, 2024 10:10 PM
In fact, much of this information on this page is superfluous because this Ross-Simons.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ross-Simons.com operates the call center for this 800-835-0919 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 72 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ross-Simons.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ross-Simons.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ross-Simons.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ross-Simons.com is Sunday. The most busy day to call is Tuesday, which averages 1000% more phone calls by comparison. Again, this is based on a sample of 72 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Ross-Simons.com

In summation, the best day to call Ross-Simons.com is Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ross-Simons.com

If you have time to do a bit of reading before you call Ross-Simons.com, we recommend you read over some of our problem-specific articles.

What is Ross-Simons.com?

Ross-Simons.com is an online platform that offers a wide range of exquisite jewelry, luxury items, and high-quality collectibles. As a premier retailer with a rich history dating back to 1952, Ross-Simons is committed to providing customers with exceptional products at affordable prices. The website showcases an extensive collection of fine jewelry including diamonds, gemstones, pearls, and designer pieces. In addition to jewelry, Ross-Simons.com also features an assortment of watches, home decor, and unique gifts. With a strong focus on customer satisfaction, Ross-Simons.com ensures a seamless shopping experience with secure transactions, a reliable return policy, and exceptional customer service. Whether you are searching for timeless classics or the latest trends, Ross-Simons.com is your destination for quality and style.

Top Ross-Simons.com customer service problems

Click the link above to get answers to just about any Ross-Simons.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Ross-Simons.com is extracted from issues that customers have reported to GetHuman.
Ross-Simons.com issues reported to GetHuman

Conclusion and closing notes

This is Ross-Simons.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ross-Simons.com agent. This phone number is Ross-Simons.com's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-835-0919 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Ross-Simons.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ross-Simons.com has 1 phone number. It's not always clear what is the best way to talk to Ross-Simons.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ross-Simons.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ross-Simons.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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