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Can I cancel or change my order?

Asked 2 years ago
When it comes to managing orders with Ross-Simons.com, customers may find that there are specific guidelines regarding cancellations and changes. Generally, once an order is placed, it is processed quite swiftly. Therefore, if a customer wishes to cancel or modify their order, they should act as quickly as possible. It is important to note that the ability to cancel or change an order may depend on whether the order has already been processed or shipped. For most situations, customers are encouraged to review the order details on their confirmation email or on the Ross-Simons webpage to determine the status of their order. If the order is still in the processing stage, there may be a higher likelihood of making modifications or cancellations. However, once it is in transit, these options may no longer be available. For more precise instructions or additional details on how to cancel or change an order, visiting the current web page of Ross-Simons.com is recommended, as it typically contains the most accurate contact information and policies.
Answered Aug 5th 2025

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