What is your return policy?

Our return policy at Ross-Simons.com is designed to ensure customer satisfaction. We offer a 30-day return period for all purchases, starting from the date of delivery. If you are not completely satisfied with your purchase, you can return the item for a full refund or exchange. To initiate a return, simply contact our customer service team, who will provide you with a return authorization number and guide you through the process. It is important to note that the item must be returned in its original condition, with all tags and packaging intact. Additionally, any customized items or special orders may be subject to different return policies. Ross-Simons.com strives to make the return process as simple and hassle-free as possible for our valued customers.