What is the return policy at Ross Stores?

The return policy at Ross Stores allows customers to return most items within 30 days of purchase for a full refund. However, certain items like jewelry, lingerie, and clearance merchandise are non-returnable. Customers must present the original receipt and all tags attached to the item for a successful return. If a receipt is unavailable, customers can still return the item for store credit based on the lowest sale price of the item within the last 30 days. Returns made after 30 days or without a receipt will also receive store credit at the current selling price. Online purchases can be returned either by mail or at any Ross store location. Overall, Ross Stores aims to provide customers with a hassle-free return experience while maintaining certain restrictions to protect against misuse or fraud.