If you tried to make a reservation at a Radisson hotel, you should have received a confirmation email from the company soon after. If you didn't, check your spam and promotions folders. If you don't find it there, you must find your reservation in Radisson's system to see if it really went through. Use Radisson's reservation finder tool, use the Radisson app or contact a hotel representative for help.
After making a reservation with a Radisson hotel, the company is supposed to send you a confirmation email containing your confirmation number, the terms and conditions of your rental, and so forth. If you didn't receive a confirmation email, you are likely worried that something went wrong and that you don't really have a reservation at all. Luckily, you can quickly and easily find out for yourself. This article will teach you a few ways to do it.
Before doing anything else, it's worth checking your spam and promotions folders. It's always possible that your email program mistook it for junk mail and sent it to one of these locations. If it did, move it back to your main folder and mark it as important so your email doesn't do it to you again in the future.
You can easily look up your reservation online by using the Radisson reservation finder tools. Follow these instructions if you have a Radisson account:
Find your reservation without a Radisson account by using these instructions:
If you don't have your reservation's confirmation number anymore, call the hotel and ask the clerk to check if you do indeed have a reservation. Please note, you need to call the hotel you made the reservation with, not the Radisson corporation.
You can also use the Radisson app to find your reservation. Just open the app and tap on the reservations option in your account.
If you suspect that something went wrong during the reservation process, it would be a wise idea to check your bank account to see if there were any errors in the amount you were charged for the reservation.
If you have any questions, or if you need additional assistance in figuring out whether your reservation is valid, contact a Radisson customer service representative for help. You can use the phone or the help forum.
GetHuman has been working for over 10 years on sourcing information about big organizations like Radisson Hotels in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Never Received a Confirmation Email from Radisson? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.