If your PlayStation account has been suspended due to non payment there are steps you can take to reactivate or resume your account. You can call customer service and give the agent your user ID and email associated with your account. The account representative will then look your account information up and let you know how much you owe and you can pay your debt. You can also login to your online account and use chat to speak with a representative. The account representative will discuss your options for resolution so that you can take care of your debt and reactivate your account. If you feel that your PlayStation debt is an error or incorrect, you can dispute your debt. You should call customer service and explain why you feel the debt is an error. The customer service representative will look int the issue for you. If you must provide proof, a customer service representative will give you directions regarding how to submit your proof.
If you Fail to pay your PlayStation debt or your payment is declined your account may be suspended until you are able to clear up your debt. Fortunately, there are easy steps that you can take to clear up your debt and resume and reactivate your account. PlayStation has steps you can take to pay off your debt.
Call PlayStation Customer Service
Perhaps the easiest way to clear up your account is to contact PlayStation customer service. You will need to give the customer service representative your online ID and your email. The account representative will look up your account and let you know how much you owe. You can resolve your dent by providing the account representative with your payment method and he or she will apply your payment method to clear up your debt. This will resume or reactivate your account.
Make a Payment Via live Chat
You can also access your PlayStation account online and use live chat to speak with an account representative to resolve your debt. Of course, you will need to register for online account access to use this method. However, you can speak with a PlayStation chat representative and get the account information you need to resolve your debt. The PlayStation chat agent will give you instructions on how you can resolve your debt and reactivate your account.
If You Feel the Debt is an Error
If you feel you have been charged for something erroneously you can dispute the debt. Your first step should be to contact customer service directly, give them your account information, and explain your issue. If proof is required you may be asked to provide it. Other wise, and account representative will provide instructions on how you can resolve the issue. You can use live chat online to speak with an account representative about the issue as well.
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