How Do I Reset My OfferUp Password?

This guide was designed to assist you with resetting your OfferUp password so that you can successfully log back into your account. After navigating to the OfferUp website, you will notice that there is a white "Log In" link on the top of the OfferUp Home Page. It will be in the top-right corner of the page. Click that link. After clicking that link, a white pop-up box will appear. In that box at the very bottom, there is a large green "Log In" button. Under that green button is a green "Forgot Password?" link. Click that link next. On the next web page, you will see a large white box. It will say "Forgot Password?" above a text field. In that text field, enter the e-mail address associated with your OfferUp account. After entering your e-mail address, click the big green "Submit" button. OfferUp will send you an email with a reset password link. Click on the reset link within that e-mail.

This step-by-step guide was designed to assist you with resetting your OfferUp password so that you can successfully log back into your account.

1) On the OfferUp website, examine all of the links available to you.

2) Click the white "Log In" link on the top of the OfferUp Home Page.

3) A white pop-up box will appear. In that box, you will notice at the very bottom there is a large green "Login" button. Under that green button is a green "Forgot Password?" link. Click that link next.

4) On the next web page, you will see a large white box. It will say "Forgot Password?" above a text field. In that text field, you will enter the e-mail address associated with your OfferUp account. After entering your e-mail address, click the big green "Submit" button.

5) OfferUp will send you an e-mail. This e-mail will contain a link that will allow you to reset your OfferUp password.

6) Find the e-mail that indicates that OfferUp is enabling you to reset your password, click on that e-mail, and click on the reset link within that e-mail.

7) Finally, you will find yourself on a web page that will allow you to enter a new password for your OfferUp account. Make sure to meet all the requirements for a secure password. After resetting your password successfully, you will be able to login into your OfferUp account without a problem.

8) If you still would like assistance with this process, no problem. Please click here to visit our OfferUp support page. We will put you in touch with a human at OfferUp who can help you.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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