If you are thinking about applying for a Mastercard, you probably want to know what kind of reviews Mastercard gets. Credit Karma records overwhelmingly positive reviews, while the Better Business Burea and Trustpilot record overwhelmingly negative reviews for Mastercard. The difference may be due to the fact that Mastercard only processes payments and does not provide financial services.
Are you thinking of getting a Mastercard? Before you commit, check out Mastercard reviews to get an idea of what you might experience as a customer. This article will discuss Mastercard reviews found at different reviews sites.
The Better Business Bureau gives the Mastercard company a rating of 1.29 out of 5 stars, averaged from seven reviews. One reviewer complained that Mastercard did not inform his bank when it stopped payments on his card. Another complained that Mastercard restricted his card because of a single late payment. Others complained of poor communication, bad customer service, and poor security. The Better Business Bureau did not record any positive reviews.
The Credit Karma review site gives Mastercard a 4.7 out of 5-star average rating based on 573 reviews. One of the positive reviews called it the best card for people with bad credit. Others spoke of speedy approvals, high credit limits, and excellent customer service. Negative reviews mentioned lousy customer service, denying credit after preapproval, high fees, and refusing to raise the credit limit.
Mastercard scores 1.3 out of 5 stars based on 160 reviews on the Trustpilot review site. Positive reviews noted excellent customer service, the many places the card is accepted, and good discounts. Negative reviews mentioned terrible communication, poor customer service, and surprise fees. One reviewer claimed that Mastercard's errors ruined his credit rating.
Reviews for Mastercard vary widely depending on the review site consulted. There are many negative reviews and many positive reviews. Some of this is probably because different companies issue Mastercards. Mastercard is a payment processing company, not a credit card company. It processes the charges for the financial institutions that pay to use its Mastercard brand. Different issuers will, therefore, likely give customers different experiences.
If you have any questions about Mastercard or need the company's help, you can reach a Mastercard representative by phone or help forum.
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