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Lenovo Customer FAQ

Top Answers & How-to Guides

What is Lenovo's Phone Number?

The question we are asked most often is about how to talk to Lenovo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on international shipping for Lenovo products?

Yes, there are some restrictions on international shipping for Lenovo products. Lenovo offers worldwide shipping for most of its products;...
Ask any question you have about Lenovo customer service, get an answer now.
Contact Lenovo customer service

Order Status

How Do I Check the Status of My Order from Lenovo?

When you order equipment or accessories from Lenovo you want to be able to see the order status at all phases of the process. You can...
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Warranty

How Do I Find Out If My Lenovo Warranty Is Active?

Checking your warranty's status before the internet used to be a hassle. You'd have to get in touch with a business and hope they get...
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Deals

How Do I Find Black Friday Deals for Lenovo?

You can find Lenovo Black Friday deals by checking their website. There are deals for various items including laptops, desktop computers,...
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How Do I Find Cyber Monday Deals for Lenovo?

You can find Cyber Monday deals for Lenovo on their website. They have amazing deals for laptops, desktop computers, and PC accessories....
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Returns

How Do I Return an Item to Lenovo from Their Cyber Monday Sale?

Returning an item to Lenovo from their Cyber Monday sale is simple. Ensure that the item is in good condition and original package....
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How Do I Make an Order for the Lenovo Cyber Monday Event?

Placing your order for the Lenovo Cyber Monday event online allows you to enjoy interesting deals. After making your order, you can...
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How Do I Return an Item to Lenovo from Their Black Friday Sale?

You can return an item to Lenovo from their Black Friday sale. Before returning any items, ensure that they are in good condition and...
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How long does it take to process a return and receive a refund?

The processing time for returns and refunds at Lenovo largely depends on the specific situation and the product being returned. Generally,...
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Support

How Do I Get Technical Support from Lenovo?

If you want technical support from Lenovo, you may contact the customer care representatives with these helpful tips.
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, Lenovo allows customers to cancel or change their orders after they have been placed. However, this option is only available before...
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Return Policy

What is the return policy for Lenovo products?

The return policy for Lenovo products allows customers to return purchased items within 30 days from the date of delivery. All returns...
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Product Upgrades

Can I upgrade the RAM or storage on my Lenovo device?

Yes, you can upgrade the RAM or storage on your Lenovo device. Most Lenovo devices have upgradeable components, including RAM and storage....
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Payment Methods

What payment methods does Lenovo accept?

Lenovo offers various payment methods to provide convenient options for customers. Our accepted payment methods include credit and...
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Discounts

Is there a student discount available for Lenovo products?

Yes, Lenovo offers a student discount on their products. To avail this discount, students need to verify their student status through...
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Retailers

Can I purchase Lenovo products from authorized retailers?

Yes, Lenovo products can be purchased from authorized retailers. We have a wide network of trusted authorized retailers both online...
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International Shipping

Are there any restrictions on international shipping for Lenovo products?

Yes, there are some restrictions on international shipping for Lenovo products. Lenovo offers worldwide shipping for most of its products;...
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Help me with my Lenovo customer service issue

Ask any question you have about Lenovo customer service. We will do our best to get you answers right away.
We look to the Lenovo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Lenovo issues reported to GetHuman
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