In a nutshell: If you own an Amazon Kindle and can't remember whether it's still under warranty, you can typically find the information on Amazon's website. Read on to learn how to check, whether for peace of mind or because something has gone wrong with your device.
If you own an Amazon Kindle and can't remember whether it's still under warranty, you can typically find the information on Amazon's website. Read on to learn how to check, whether for peace of mind or because something has gone wrong with your device.
Visit the Amazon website.
Scroll all the way down on Amazon's homepage until you find the "Customer Service" link. It's directly below the link that says "Information about the FTC Prime settlement."
Click on the "Customer Service" link, which will take you to the Amazon "Help" page.
Locate the horizontal Amazon search box. It's toward the top of the page and says "Search Help" with a magnifying glass icon on its left end. It's directly below the "Search Help" header.
Click on the search box in the "Help" page. This will cause the cursor to blink and your phone's keyboard to appear.
After clicking on the search box, type "Is my Amazon Kindle under warranty" and press the search button on your phone's keyboard to start your search.
Scroll down and browse through the search results to find the one that best matches your needs. Since you're looking for information about the warranty for an Amazon Kindle, look for the result that says "Track Warranty Status and Device Service Request for Your Amazon Device." It has a right-pointing arrow to its right.
Click on the right-pointing arrow to the right of "Track Warranty Status and Device Service Request for Your Amazon Device." This will take you to a page of the same name.
Read through the "Track Warranty Status and Device Service Request for Your Amazon Device" page. It offers relevant information about how you can learn about your warranty information.
Follow the instructions on the "Track Warranty Status and Device Service Request for Your Amazon Device" page to learn if your Kindle is still under warranty. If you need further assistance, please move on to Step 11.
If you need help learning more about your Kindle's warranty, reach out to Amazon customer support. A representative can guide you through the process of finding the information in your account or may be about to give you the details.
If you're wondering whether your Amazon Kindle is still under warranty, act promptly to locate the information. Rest assured that if you're unable to find the details, a knowledgeable representative can help you.
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