How Do I Activate My JP Morgan Chase Card?

If you are approved for a JP Morgan card, it will arrive in the mail seven to ten days. You will have to activate the card which can be done by calling the number on the card, via the mobile app or online. If you have any trouble activating your card, contact customer service immediately.

Dec 14, 2020

How Do I Activate My JP Morgan Card?

When you open an account with one of the largest financial institutions in the world, JP Morgan Chase, you will have the option to receive a JP Morgan card. It can either be a debit or credit card.

You will need to fill an application and the bank administration will have to approve it for you to get the card. They can deny you a card at their discretion if it violates any of their policies in any way.

When your application is approved, it will take between seven and ten working days for you to receive the card. It will arrive via mail in a clearly marked envelope.

The envelope will include a copy of the cardholder's agreement you signed and instructions on how to confirm that you received the card. If the card is not already activated, there will typically be instructions on how you can activate the card.

You have various ways to activate your JP Morgan card with the three common ones being online, via the JP Morgan Chase mobile app and through the phone.

A lot more detail about how to set up your card will be included in the cardholder's agreement. So, you should read as carefully as possible.

Activating Your JP Morgan Card Online

If you already have a JP Morgan online account, then you should easily be able to activate your card. If you do not, there is often a sticker on the card that will include a website link directing you to where you can activate your card. The link is secure so that should not concern you.

The process of activating your card is as follows:

  1. Launch your preferred web browser and open the JP Morgan website
  2. Open your JP Morgan Chase online account if you have one. If you do not, copy the link on the sticker on the card into the URL box.
  3. You will be asked to enter the 16-digit card number at the front of your card.
  4. You will be asked to verify other details for security so enter your name as written on the card, email address, your social security number, your date of birth and three-digit security code found at the back of the card.
  5. You will be prompted to choose a PIN or password for the card.
  6. Check your email address to confirm card activation details were sent.

Activate Card by Calling the Number on the Card

The other common method people use to activate their JP Morgan cards is to directly call the number on the card. It will often be on a sticker with instructions on how to activate your card. It is a toll-free number so there are no charges whatsoever for activating your card.

The process involves listening to the voice command prompts once you call the number. One of the commands will be to input various personal details just as on the website including your name, card number and security code.

Once the details are verified, you will be prompted to input a PIN or security code. The voice command should tell you when the verification process is complete and your card has been activated.

Activating Card via Mobile App

The process of activating the JP Morgan card via the mobile app is similar to doing it online. The differences are slight and you will need to be download the app if you don't have it.

Contact Customer Service

If the processes above don't lead to your JP Morgan card being activated, you should contact customer service immediately. They will help you activate the card.

You can find their contact information on GetHuman.

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