Finish Line offers a no-questions-asked policy for returns and refunds. However, in order to qualify for a refund, you must meet several criteria. These include making the return within a certain time limit, putting the returned item in its original packaging and having the price tags attached.
If you are not satisfied with your Finish Line purchase, you may want to try to get a refund from the company. If you want to learn how, just keep reading.
If you are not satisfied with the merchandise you purchased from Finish Line, you can return it for a full refund for any reason. However, you must initiate the refund within 45 days of your purchase. You will need to provide your full name and phone number with your refund request, so the company can process your request through its fraud detection and prevention program.
If you are requesting a refund because your order was incomplete or defective in some way, you must contact a customer service representative prior to initiating the request because there may be special procedures to follow.
The items you return must not be worn, damaged, or used in any way. All returns must be packaged in their original packages. All returned items must still have their price tags attached. To qualify for a monetary refund, you must have the receipt. If you do not have the receipt, you can only get store credit. Also, returns without receipts may not be accepted, at the discretion of the customer service representative processing your request.
If you made your purchase at a Finish Line in a Macy's store, you cannot get a refund from Finish Line. Instead, you must request it from Macy's.
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