Crypto.com Customer FAQ

Withdrawals can take time to process due to banking hours and transaction volume. Typically, it may take up to 3-5 business days for the funds to reflect in your bank account. Ensure that your withdrawal request was completed successfully in your Crypto.com account. If the delay continues beyond that, consider checking with your bank for any processing delays.

If you're having trouble logging into the Crypto.com app despite using the correct passwords and codes, it may be due to several reasons, such as connectivity issues or app updates. Try closing the app and reopening it, ensuring that your internet connection is stable. Additionally, check if there are any updates available for the app. If the issue persists, consider resetting your password or following the prompts provided during the login process for troubleshooting.

If you mistakenly sent funds to your Crypto.com account, it’s important to reach out for assistance. There is a link to the most up-to-date contact information right here on this page that can guide you on how to resolve this issue.

To get a physical card delivered from Crypto.com, you need to apply for a card through the Crypto.com app. After completing your application and verifying your identity, you can choose a card tier that suits your needs. Once approved, your card will be processed and sent to your registered address. You will receive tracking information to monitor the delivery status.

There could be several reasons why your $10 USD Coin deposit isn’t showing in your wallet. First, ensure that the transaction was confirmed on the blockchain. It may take some time for deposits to reflect in your account, especially during network congestion. Additionally, check if you are viewing the correct wallet. If the issue persists, reviewing your transaction history for any errors or pending deposits might help.