What is your return policy?

Cool-party-favors.com understands that sometimes items may not meet expectations or may need to be returned for other reasons. It is important to note that return policies can vary based on the type of product and the specific circumstances surrounding the return. Generally, returns are accepted within a specified period after receiving the order, typically around thirty days, but it is advisable to confirm the exact timeframe on their current web page. To initiate a return, customers usually need to ensure that the items are in their original, unopened packaging and in resaleable condition. Items that are custom-made or personalized may not qualify for a return unless there has been an error in processing the order. In cases where a mistake has occurred on the part of the company, customers may be eligible for a full refund. Refunds often take a certain amount of time to process once the returned items are received. Customers should be aware that original shipping fees may not be refunded if the order was shipped successfully. For more detailed information on specific return procedures and guidelines, such as whether customers will need to provide a receipt or order number, it is best to consult the return policy section on the Cool-party-favors.com website. This ensures that customers have the most accurate and up-to-date information regarding returns and any associated steps they must follow.