What is your return policy?

Asked 6 months ago
Our return policy at Partycheap.com aims to ensure your complete satisfaction with your purchase. If you are not satisfied with your order or if there is an issue with the products received, we are more than happy to assist you with a return or exchange. To be eligible for a return, the item must be unopened, unused, and in its original packaging within 30 days of purchase. To initiate the return process, simply contact our customer service team with your order information and reason for return. We will guide you through the process, provide you with a return authorization number, and assist with any necessary shipping arrangements. Please note that some items may be subject to a restocking fee, and shipping charges are non-refundable. Overall, our return policy aims to ensure hassle-free returns and exchanges, ensuring your satisfaction as our valued customer.
Answered Nov 2, 2023

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