Can I return personalized or custom-made items?

No, personalized or custom-made items are not eligible for return at Partycheap.com. This policy is in place due to the unique and specific nature of these products, which are created specifically for individual customers according to their specific preferences or requests. As these items are not able to be resold, Partycheap.com cannot accept returns or offer refunds on personalized or custom-made items. We highly recommend reviewing all personalized details and specifications before placing an order to ensure accuracy and satisfaction. If there are any issues with the customization or quality of a personalized or custom-made item received, please contact our customer service team, and we will be happy to address and resolve the issue to the best of our abilities.