What is your return policy?

Our return policy at Coolbuyzone.com is designed to ensure customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery. To initiate a return, simply contact our customer service team, and they will guide you through the process. There are a few conditions to keep in mind. The item must be unused, in its original packaging, and in the same condition as when it was received. We also require a valid proof of purchase. Once your return is approved, you can choose to receive a refund or opt for store credit. Please note that certain products are not eligible for return, such as personalized items or perishable goods. Additionally, return shipping fees may apply, depending on the reason for the return. For further details and any specific inquiries, we encourage you to check our comprehensive return policy on our website or contact our friendly customer service team.