How Can I Change or Cancel a Payment Arrangement I Made with Comcast?

If you need to make a change or cancel a payment arrangement on your Comcast account, you can do so in a few easy steps.

Jan 29, 2020

Comcast is an American telecommunications company. Founded in 1963, the company has grown to become the second-largest cable television and broadcasting company in the world by revenue. Comcast offers its customers digital cable TV, high-speed internet, and home phone services under the brand name Xfinity. If you're a current Comcast customer, keep reading for the detailed instructions on how to change your payment arrangements.


Cancel Comcast Payment Arrangement Online

  1. Go to https://my.xfinity.com/?cid=cust
  2. In the top right corner of the screen, select ‘Sign In.'
  3. Sign in to your account with your username, email address, or mobile number and password.
  4. Click on ‘My Account' and ‘Billing.'
  5. Select ‘Bill Summary' and then ‘Scheduled Payments.'
  6. Select the pencil icon next to the payment scheduled date and click on ‘Cancel Payment.'
  7. Follow the prompted instructions to cancel your scheduled payment. You'll receive an email confirming the changes. Note that it may take several business days for this change to be reflected in your account.


Set Up Comcast Payment Arrangement Online

  1. Go to https://my.xfinity.com/?cid=cust
  2. In the top right corner of the screen, select ‘Sign In.'
  3. Sign in to your account with your username, email address, or mobile number and password.
  4. Click on ‘My Account' and ‘Set up Auto Pay' under the Pay Early button.
  5. Select your method of payment and fill in your billing information. Accept the terms of service and click ‘Continue.'
  6. Review the information you provided and select ‘Confirm.' Note that it may take up to 45 days for the autopay to be set up in your account so keep an eye out on your bills.
  7. You'll receive an email confirming that you've signed up for autopay.



Contact Comcast Customer Support Via Phone

If you're having difficulties changing your payment arrangement online, you can call into the Comcast customer support team. Explain the changes you'd like to make to your payment arrangements and have the customer service representative walk you through the process. If you're deleting an autopayment or setting it up, you should receive an email confirming the changes to your account.


Contact Comcast Customer Support Via Live Chat

If you prefer not to speak to someone over the phone, you could also get help using Comcast's Live Chat function. Explain what you're trying to achieve and have the customer service agent walk you through troubleshooting or make the changes themselves to your account.


Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Comcast Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Change or Cancel a Payment Arrangement I Made with Comcast? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Comcast

Asked 5 years ago
Updated 5 years ago
Viewed 2,285,449 times
Comcast
payment arrangements
cancel p[ayment
billing
Comcast change payment
Comcast cancel payment
Comcast change autopay
Comcast cancel autopay

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!