Thank You points from Citi do not expire as long as your account remains active. An account is considered active when you earn or redeem points at least once every 12 months. If there is no activity within that timeframe, the points may begin to expire. It is important to note that if you close your account, any unused points will typically be forfeited. Therefore, maintaining activity in your account is essential to keep your points from expiring. It may also be helpful to regularly check your account status and point balance through the official Citi Thank You Rewards website. This will ensure that you are aware of any changes to your points and can make the most out of your rewards. If you need specific information regarding your account, the Citi website may provide the latest details and potential contact options.
If you need to call Citi - Thank You Rewards customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular Citi - Thank You Rewards questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.