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Carter's, Inc. Customer FAQ

Top Answers & How-to Guides

What is Carter's, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Carter's, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to make a purchase on Carter's, Inc. website?

No, you do not need an account to make a purchase on Carter's, Inc. website. While having an account offers benefits such as quicker...

Can I return an online purchase to a Carter's, Inc. store?

Yes, you can return an online purchase to a Carter's, Inc. store. Carter's, Inc. offers the convenience of returning online purchases...
Ask any question you have about Carter's, Inc. customer service, get an answer now.
Contact Carter's, Inc. customer service

Returns and Exchanges

What Do I Do If I Received a Damaged Product from Carter's, Inc.?

This article discusses the Carters.com return policy and how to effectuate a return on a damaged product. The article discussed out...
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What is Carter's, Inc.'s return policy?

Carter's, Inc. has a customer-friendly and convenient return policy. We strive for 100% customer satisfaction. If you are not completely...
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How long does it take for Carter's, Inc. to process a return?

Carter's, Inc. strives to process returns as quickly as possible to ensure customer satisfaction. On average, the return processing...
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Can I exchange a product at a Carter's, Inc. store?

Yes, customers can exchange a product at any Carter's, Inc. store. When making an exchange, customers are required to provide a valid...
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Can I return an online purchase to a Carter's, Inc. store?

Yes, you can return an online purchase to a Carter's, Inc. store. Carter's, Inc. offers the convenience of returning online purchases...
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Order Tracking

How Do I Track My Order from Carter's, Inc.?

This article discusses the necessary steps to track an online order from Carters.com. Two options are mentioned: tracking an order...
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How Do I Track My Package from Carter's, Inc.?

Tracking your shipments ordered from online retailers is always a great idea to avoid theft. To track your package online you will...
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Payment Methods

What payment methods are accepted by Carter's, Inc.?

Carter's, Inc. accepts multiple payment methods to facilitate a seamless shopping experience. We offer the convenience of accepting...
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Account Creation

Do I need an account to make a purchase on Carter's, Inc. website?

No, you do not need an account to make a purchase on Carter's, Inc. website. While having an account offers benefits such as quicker...
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Shipping Information

Does Carter's, Inc. offer international shipping?

No, Carter's, Inc. does not offer international shipping at this time. We currently only ship within the United States, including Alaska,...
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Privacy Policy

What is Carter's, Inc.'s privacy policy?

Carter's, Inc. values your privacy and is committed to protecting your personal information. Our privacy policy outlines how we collect,...
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Size Chart

What is Carter's, Inc.'s size chart?

Carter's, Inc.'s size chart provides a comprehensive guide to help you find the perfect fit for your child. Our size chart is designed...
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Gift Services

Does Carter's, Inc. offer gift wrapping services?

Yes, Carter's, Inc. offers gift wrapping services. We understand the importance of creating a delightful experience for our customers...
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Help me with my Carter's, Inc. customer service issue

Ask any question you have about Carter's, Inc. customer service. We will do our best to get you answers right away.
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