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Bergdorf Goodman Customer FAQ

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What is Bergdorf Goodman's Phone Number?

The question we are asked most often is about how to talk to Bergdorf Goodman customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Programs and Services

Does Bergdorf Goodman offer a loyalty program for frequent shoppers?

Bergdorf Goodman has a loyalty program called Bergdorf Goodman Rewards, which allows frequent shoppers to earn points on...
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Does Bergdorf Goodman provide alterations for purchased clothing?

Bergdorf Goodman does provide alteration services for clothing purchased in their store, ranging from simple adjustments to...
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Are there any special services for high-end purchases at Bergdorf Goodman?

Bergdorf Goodman provides an exceptional shopping experience for high-end purchases with personalized services. These include...
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Does Bergdorf Goodman have a rewards program for referrals?

Bergdorf Goodman has a rewards program that lets customers earn points through purchases and offers various benefits. However,...
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Events and Exclusives

Are there special events or trunk shows that take place at Bergdorf Goodman?

Bergdorf Goodman regularly hosts special events and trunk shows featuring exclusive collections from renowned designers. These...
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Can I purchase gift cards for use at Bergdorf Goodman?

Yes, Bergdorf Goodman offers gift cards that can be used in-store and online. They come in different amounts and can often be...
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Are there any exclusive online collections available at Bergdorf Goodman?

Bergdorf Goodman presents exclusive online collections that feature unique items not sold in their physical stores. These often...
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What are the store hours for Bergdorf Goodman?

Bergdorf Goodman has store hours that typically run from 10 AM to 7 PM, Monday through Saturday, and 12 PM to 6 PM on Sundays....
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Policies and Procedures

What are the return and exchange policies at Bergdorf Goodman?

Bergdorf Goodman's return policy generally allows full-price items to be returned within thirty days for a full refund or...
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Are there restrictions on international shipping for Bergdorf Goodman?

Bergdorf Goodman does have international shipping policies with specific restrictions based on destination and item...
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Does Bergdorf Goodman have a price guarantee?

Bergdorf Goodman does not officially offer a price guarantee, but they aim to keep luxury pricing competitive. Price...
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What is the policy for returning opened beauty products at Bergdorf Goodman?

Bergdorf Goodman allows returns of opened beauty products typically within thirty days if they are in resalable condition and...
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Payment and Orders

What payment methods are accepted at Bergdorf Goodman?

Bergdorf Goodman accepts various payment options, including major credit and debit cards, digital wallets, gift cards, and...
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What should I do if my order is missing items?

If items are missing from a Bergdorf Goodman order, check the packing slip first, as items may be shipped separately. If there...
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How can I track my order status with Bergdorf Goodman?

Customers can track their order status with Bergdorf Goodman by visiting their official website, where they can enter their...
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Can I use a Bergdorf Goodman gift card online?

Yes, users can generally apply Bergdorf Goodman gift cards for online transactions by entering the card number and possibly a...
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