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What is American Eagle Outfitters' return policy?

Asked 2 years ago
American Eagle Outfitters has a customer-friendly return policy designed to provide a smooth experience for shoppers. Generally, items purchased directly from American Eagle can be returned within thirty days of purchase for a full refund. This applies to unworn and unwashed clothing with tags still attached. The return policy applies to both online orders and in-store purchases. When returning online purchases, customers typically have the option to utilize a prepaid return shipping label, which may involve a fee deducted from the refund. For items marked as "final sale" or "non-returnable," these will not be eligible for return. It is important for customers to keep their receipts or order confirmations as proof of purchase, as these documents may be required to process returns. Moreover, American Eagle often provides customers with the ability to exchange items either in-store or by mail, helping to ensure shoppers can find the right size or style that suits them better. For the most current details or specific inquiries regarding the return policy, it may be helpful to check the American Eagle Outfitters website or the current web page dedicated to their return policy. This will provide the latest updates and any special conditions that may apply.
Answered Jul 12th 2025

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