Amazon Prime members have several options they can use to recover their email or password. Prime members can call customer service to get help recovering their email or password. Members can also visit the website and use the forgot password or email function to start the recovery process. Amazon may use the phone number on file for your account to send a code to start the recovery process. The app can be used in the same way to recover your email or password. Members can also visit the site or use the app to utilize the chat function to get help recovering the email or password for their account. All of these options will help Prime members with the recovery process. Most of the options include prompts that will help guide members through there steps needed to recover their email or password. However, members can always call customer service to get help with their password or email recovery as well.
Amazon Prime members who forget or lose their email or password can use the site to recover it. Prime members can use the app or visit the site. There's an option on the log-in page that will help Prime members recover their password or email.
Use the App or Visit the Site to Begin the Recovery Process...
Members who have forgotten their email or password can visit the site or access the app and attempt to log in. There'`s an option for forgot password or email that customers can select. This will prompt a message that will more than likely use the phone number on file to begin the recovery process. A code may be sent to your phone that must be entered in order to reset your password or recover your email.
Reset Your Password
Once you've entered the code sent to your phone, you should be able to reset your password or gain access to the email you used to set up your Amazon Prime account. Follow the prompts as they guide you to reset your password or take steps to recover your email.
Call Customer Service
If you're still having issues, or, are unable to use the app or access the website, call customer service. A customer service representative can walk you through the steps needed to get you back online. You will be asked to identify information that will help the customer service representative find your account. Once this information has been verified, the customer service representative will guide the password and email recovery process.
Use the Chat Function...
You can also use the chat function to get help with the recovery of your password and email. Amazon has a chat function that allows you to get help with issues with your account, questions, and anything else Amazon related. Customers can visit the website or use the app to access the chat function and start the process to recover their email or password. The chat customer service associate will walk you through the steps needed to recover your email or password.
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