What is Buyer Protection on AliExpress?

Buyer Protection on AliExpress is a program designed to enhance the shopping experience for consumers by providing a range of safeguards and guarantees when purchasing items from sellers on the platform. This protection ensures that buyers receive their orders as promised, in a timely manner, and that the items match the descriptions provided by the sellers. With Buyer Protection, customers can expect several key benefits. If an order does not arrive within the estimated delivery time, or if the item received is not as described, buyers are often eligible for refunds or can initiate return procedures. The program also guards against fraudulent activities, ensuring that transactions are secure and that buyers' personal and financial information is protected. It is important for customers to familiarize themselves with the specific terms and conditions of Buyer Protection, as these may vary depending on the seller or the type of product purchased. Typically, this information can be found on the AliExpress website, where buyers can also access their order details and the status of Buyer Protection claims. This comprehensive approach helps to build trust and satisfaction within the AliExpress marketplace.