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Can I cancel an order on AliExpress?

Asked 2 years ago
Yes, it is possible to cancel an order on AliExpress, but certain conditions apply. If the order has not yet been processed or shipped by the seller, a buyer may be able to cancel it directly through their AliExpress account. To do this, a buyer would typically need to navigate to the order details page and look for the cancellation option. It is important for the buyer to act swiftly, as once the order has been shipped, cancellation may no longer be possible. If the order has already been shipped, the buyer would need to initiate a return request instead, as cancellation in that case is not feasible. The return process can vary based on the seller's policies and the specific circumstances surrounding the order. For more detailed instructions, it is advisable to refer to AliExpress’s current webpage or help section, as they provide specific guidelines and policies regarding order cancellations.
Answered Jun 15th 2025

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