What Do I Do If I Missed My Connecting Flight on Air Canada?

In the case that you miss your connecting flight with Air Canada because of your own fault, you will have to pay a change fee and make other arrangements to get to your destination. Fortunately, Air Canada usually will help you out; although, they are under no obligation or laws to assist you no matter what the fault was.

Jul 9, 2020

What Do I Do if I Missed my Connecting Flight on Air Canada?

If after all the planning and arranging you did to make travel plans, you missed your connecting flight on Air Canada you're probably wondering what to do next. You are not alone; this happens to many people, even those who are very organized and great planners so don't panic, life goes on. This article can help you out by letting you know exactly what to do in this situation.

What to Do When you Miss your Connecting Flight

First of all, stay calm, it is not the end of the world, this is fixable. However, what you do next depends on your specific situation and what caused you to miss your flight. There are many reasons why a person may miss their connecting flight and in some instances, it may not even be your fault; maybe the flight was changed or delayed. We will take a look at different circumstances and let you know what to do in each.

You Missed Your Connecting Flight Due to the Weather

If you missed your connecting flight due to bad weather, you can contact a support agent at Air Canada by clicking here to help you rebook. During your conversation with the travel agent be sure and ask if they offer any compensation for meals or other accommodations that you may require during your layover as in some cases they will cover you. This is where travel insurance comes in very handy as some policies will cover layover expenses that airlines may not cover.

You Missed Your Connecting Flight Due to a Mechanical Issue

In case you missed your connecting flight because of Air Canada having mechanical problems that caused the delay; they will help you get to your destination as soon as possible by booking you on the next flight available that reaches your destination. If they don't have an available outbound flight leaving soon, they may either contact another airline that does or book you on a later flight while seeing that you are properly accommodated with meals, hotel stays and transportation, if required. Note: these compliments are strictly voluntary by Air Canada as they are not mandated by regulations or laws to accommodate you in this situation.

You Missed Your Flight Due to Something That Was Within Your Control

If you missed your connecting flight because of something within your control than you are basically on your own. This could be due to many things including, leaving too late to get to the airport and getting stuck in traffic, booking a connecting flight that was too tight to make, doing something at the airport that distracted you from hearing the boarding announcement, or other. In addition, if you booked your first flight with another airline that was late, Air Canada will not resume any responsibility. However, even though Air Canada is not under any obligation to assist you for missing your connecting flight, the support agents at the airline will help you to rebook but keep in mind that you will have to pay the fare difference and/or a flight change fee.

If you missed your connecting flight, no matter what it was due to, click here to contact a support agent at Air Canada now for assistance.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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