Xbox Customer Care on Twitter

Getting Xbox's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
50,616 customers have checked with GetHuman if Xbox has a Twitter address for customers in the last 45 days.
Xbox does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Xbox

My Xbox gift card is damaged physically and I can’t read the code
i cant get into any of my games it keeps sayin "The person who brought this needs to sign in"
I went to sign in to my account on xbox and it told me i had to go to
my son has done an update on his x box and lost all his dlc games and cannot get them b...
I got an Xbox, I paid for pc game pass * days ago and tried upgrading to Xbox game pass...
I was letting my new xbox series x which I have only had for a few days download a bunc...
my game downloaded not what i ordered
Trying to gift really any game to someone and it says cannot process payment yet I can...
Money is being debited from my account by Xbox and I don’t even own an Xbox
I need help taking my card off my son account
what to know why money being taking off my account , i need a call or it will report...
I haven't used or signed up for anything with Xbox and I have * new charges to my accou...
So I bought game pass for console and and I made sure my Microsoft account allows every...

Get help with my issue

Xbox Customer Service through Twitter

Xbox is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Xbox.

Customer Support through Twitter in General

While we don't know of a Twitter username for Xbox, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Xbox

Of the 3 way(s) to get in touch with Xbox, customers like you claim that the best one is the 800-469-9269 option. From this page you can easily access all the possible contact information options for Xbox as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Xbox? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Xbox

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