Xbox Customer Care on Twitter

Getting Xbox's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
50,613 customers have checked with GetHuman if Xbox has a Twitter address for customers in the last 45 days.
Xbox does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Xbox

I got suspended for sending a message which was a cuss word but this other person sende...
My son got a new Xbox and is trying to open his profile on his new system but needs to...
Why do i need live to acc*s s games in my libery games ive paid for. That makes no sens...
Can’t get access to my Xbox account speak to a live agent
My Xbox game pass states that it has expire in **** yet my brother's Xbox has the same...
I have an Xbox One, and every time I launched Call of Duty Modern Warfare, my xbox one...
Everytime I launch to play Call of Duty Modern Warfare, it crashes my xbox and cuts off...
So I was on my acc last week then when I got of the next day I got back and I saw that...
I was attempting to purchase DLC for a Bolivian on the Xbox one, and it gave me an erro...
Good morning, **Good morning,**My name is Detective Hugh Trinh ***** with the Arlingt...
Bought a $*** gift card for the Xbox on *********. It was redeemed on my sons birthday...
Hi I have a queastion.*Have you got an x box x to order for me
I need to cancel my Xbox live as I sold my Xbox today.

Get help with my issue

Xbox Customer Service through Twitter

Xbox is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Xbox.

Customer Support through Twitter in General

While we don't know of a Twitter username for Xbox, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Xbox

Of the 3 way(s) to get in touch with Xbox, customers like you claim that the best one is the 800-469-9269 option. From this page you can easily access all the possible contact information options for Xbox as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Xbox? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Xbox

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