Xbox Customer Care on Twitter

Getting Xbox's Attention on Twitter by GetHuman

@XboxSupporthttps://twitter.com/XboxSupport?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Customer Twitter Account
  • Somebody from Xbox usually replies within 22 hours.
  • GetHuman site vistors rank this #4 out of 5 ways to reach them.
It's not easy to talk to a person at Xbox. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting Xbox

Trying to take my credit card out of the Xbox and entering a different card number in i...
On June **, **** I purchased a Game Pass * month Ultimate Membership through GameStop...
I spend **.**$ twice in the same day and didn’t get none of it can’t get my money back...
I am a huge fan of rock Star !!*I'm ** yrs. Young .*After my childrens Father passed th...
I think someone stepped on it
I need my hdmi port replaced. I have tried several different cords it hasn't worked
I have game pass, that includes xbox live for **.** a month, but I was just charged...
I've tried out today the xbox icloud service to play on my IOS device Fortnite mobile v...
I purchased a gift card that is saying something went wrong when I put my code in on th...
I've tried recovering my account info, making a new account, and it all leads back to a...
Can I please get someone to help me get my money back for a game that was purchased thr...
I am ** %sure someone took my Xbox from my house ...they signed into a different networ...
My xbox account has been hacked. Ive tried multiple times trying to reset my xbox passw...

Xbox Twitter-based Customer Help - Stats

Twitter @ Handle@XboxSupporthttps://twitter.com/XboxSupport?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Best hours24 hours, 7 days
Right time to tweet them3pm
Expected reply tweet22
Issue turnaround time31
Rank (amongst all ways to contact)4
Legibility of messaging73%
Customer service rating84%
Customer votes38,378
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Xbox Customer Service through Twitter

Xbox is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Xbox will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Xbox your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Xbox that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Xbox's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Xbox

Of the 5 way(s) to get in touch with Xbox, customers like you claim that the best one is the 800-469-9269 option. From this page you can easily access all the possible contact information options for Xbox as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Xbox? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Xbox

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