Xbox Customer Care on Twitter

Getting Xbox's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Report an IssueTweet re: RefundsTweet re: Recover AccountTweet re: Streaming or Download TroubleTweet re: Cancel AccountAbout a different issue
50,612 customers have checked with GetHuman if Xbox has a Twitter address for customers in the last 45 days.
Xbox does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Xbox

I want to know why my messaging was suspended and for how long.
I'm being billed for something I did not order. Please remove my credit card number fr...
Some one purchased a subscription with my Xbox live account. That wasn't authorized by me.
Someone used my credit card to make a purchase for $***.**. I don’t even have or know a...
questions about xbox gold?
So for pubg on Xbox I kinda screwed up but what I did I got the five dollars featured i...
Accident sent the receipt from Xbox live store purchase to a non working email account!
Someone scam me on a Xbox gift card
Looking for refund, on a movie purchased by my son (*yearsold) of frozen * on films and...
Account hacked email and password changed
How can I get my xbox to update faster
Ive been shadow muted and I need help plz can u guys fix it for mw plz
I forgot my microsoft email and i bought Xbox subscription. I want to cancel it but for...
Get help with my issue

Xbox Customer Service through Twitter

Xbox is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Xbox.

Customer Support through Twitter in General

While we don't know of a Twitter username for Xbox, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Xbox

Of the 3 way(s) to get in touch with Xbox, customers like you claim that the best one is the 800-469-9269 option. From this page you can easily access all the possible contact information options for Xbox as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Xbox? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Xbox

More Companies on Twitter

Playstation on TwitterNintendo on TwitterSega on TwitterGameStop on TwitterGroupon on Twitter
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