To speak with a product specialist regarding our new car line, Volvo apps, dealer locations, or radio codes, press one. To speak with a customer care team member about your Volvo, press two. To repeat this menu, press nine."
Calling Volvo's customer service number is relatively straightforward, as the menu is easy to deal with, and the wait time is virtually nothing. When I dialed this number, I was asked if I was calling for information about Volvo and Volvo dealers or if I needed customer support with my Volvo.
I pressed one for more information and was almost instantly connected to Gabriela, who thanked me for calling Volvo and asked how she could assist me. I told her that I was in the market for a vehicle and wanted to know where I might find a Volvo dealer near me.
She asked me what my ZIP Code was, and I told her 96804 for Honolulu. She took a moment to search and told me there was an authorized Volvo dealer in that area, Volvo Cars Honolulu. I thanked her for that information and asked her if there were any other options in the Honolulu area or elsewhere on Oahu.
She told me there was not, which would be my only option if I wanted to purchase a Volvo on Oahu. I asked her if she had the address for the dealer, and she told me that I could find it at 744 Ala Moana Blvd inĀ Honolulu. I asked if she had the hours that the dealer was open, and she said that she did not, but she could provide me with their phone number so I could find out for myself.
I said that would be great, and she told me I could call them atĀ (808) 432-9060. With no other questions left to ask, I thanked her for her assistance and information, and she thanked me for calling Volvo and wished me a nice day.
Overall, I thought this was a really simple call that made it very easy to get information. I had no issue getting connected to a representative; my wait time was virtually nonexistent, and I was able to get good, reliable information. The only issue I had at any point was having to repeat my ZIP Code when Gabriela said she couldn't hear me, but that's certainly not an issue with calling this number.
If I were in need of customer care from Volvo, I would definitely call this number for assistance. I found Gabriela to be quite friendly and helpful, and I had no issues navigating the menu or getting quality information. I can't say for certain how helpful this number is with more advanced issues, but based on the help I received here, I would guess that it's likely to be fairly useful.
This is Volvo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Volvo agent. This phone number is Volvo's best phone number because 1,458 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-458-1552 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Volvo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Volvo has 1 phone number. It's not always clear what is the best way to talk to Volvo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Volvo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Volvo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.