Vimeo Customer Care on Twitter

Getting Vimeo's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 100 hours
Best time to tweet: ~1pm
#1 of 3 contacts
481 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Vimeo

I have just checked my bank account as I was suddenly short of expected funds to pay bi...
i am warning you about a channel on Vimeo : https:***user**********This man ha...
Hello, had a trial membership for video service..A Pro membership for * yr was charged...
I am requesting a refund for the year subscription with vimeo. I did not want or need i...
I thought I cancelled my yearly subscription but must’ve done something wrong in the pr...
Recently, when I access Vimeo to watch a video of my exercise instructor teaching live...
I have a premium account D'Var Emet Dezertofloro Foundation KVK *********My old mail ad...
Hello i have been trying to contact you all but to know avail. Ease refund my $**.**. I...
Hey,*my account set with auto-renew by mistake and I want a refund.*I canceled the auto...
I would like a refund of my recent "reoccurring charge" to my credit card.*In the entir...
Excuse me!My profile . I would like to request a refund for an annual subscription whic...
My bank told me I initiated a transaction which was not really what I intended to do. A...

Get help with my issue

Vimeo Twitter-based Customer Help - Stats

Twitter @ Handle@Vimeo
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1pm
Expected reply tweet100
Issue turnaround time156
Rank (amongst all ways to contact)1
Legibility of messaging74%
Customer service rating83%
Customer votes481
Information last updatedFri Jun 24 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Vimeo Customer Service through Twitter

Vimeo is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Vimeo will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Vimeo your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Vimeo that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Vimeo's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Vimeo

Of the 3 way(s) to get in touch with Vimeo, customers like you claim that the best one is the @Vimeo option. From this page you can easily access all the possible contact information options for Vimeo as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Vimeo? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Vimeo

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