Victoria's Secret Customer Service

Contact Victoria's Secret & solve common issues

Use Victoria's Secret's Phone Number

Victoria's Secret's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Victoria's Secret. Below you will also find the phone and non-phone-based contact information we've gathered.

Victoria's Secret: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Victoria's Secret.
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Click below to show 2 more questions, answers, and complete guides to common Victoria's Secret customer support problems.

Contacting Victoria's Secret customer support

Below you can compare and contrast the 4 ways to contact Victoria's Secret by looking at which ones are the fastest and which ones other customers recommend the most for solving Victoria's Secret customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Victoria's Secret across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
800-411-5116
Customer Service
3 mins89
800-887-4930
Card Member Service
10 mins137
Live Chat at com.
Customer Service
24 mins241
Online Help at com.
Customer Service
< 2 hrs180

Recent reasons customers contacted Victoria's Secret:

Need help accessing my online account with my credit card i need to set up and link the...
Hi, guys!*I have just received my parcel. *ORDER *W**********Ordered on Oct. **, *****I...
* stato sbagliato il mio ordine avevo ordinato un’acqua profumata ed mi * arrivata una...
I have gone around and round with your Robo people. I need a phone call. My credit card...
Please call me you are impossible to get a hold of. It is not OK my credit card was sto...
Want to buy instant giftcard
Dear sir or madam,**my name is Valeriia Smyrnova I live in Germany. On Saturday...
I am an inventor and business developer, and i have an idea of a new product, *****%, a...
I went into your store in Salem Oregon totally prepared to spend a large amount of mone...
Salve, mi piacerebbe parlare con un consulente di Victoria’s Secret perch* ho un dubbio...
I ordered the * for $**.** panties on line. They arrived in a black plastic bag with VS...
Happy Testimonial Tuesday :)*I had purchased a few expensive bras (* were on sale, * wa...

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Does GetHuman work with Victoria's Secret?

GetHuman does not work with Victoria's Secret's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Victoria's Secret at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Victoria's Secret's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Victoria's Secret at a Glance

Victoria's Secret has 1 chat option
Victoria's Secret has no customer email
Victoria's Secret has 1 help forum
Victoria's Secret has no twitter handle
Victoria's Secret has no facebook page
Contact information overview

Answered on this page:

How Do I Use My Victoria's Secret Gift Card for My Purchase?
Solutions to common issues

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