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What is the return policy for Victoria's Secret merchandise?

Asked 5 months ago
Victoria's Secret has a specific return policy designed to accommodate customers who may need to return their purchases. Generally, the company allows customers to return items within a specified period, typically 30 days from the date of purchase. However, the return policy can vary depending on the type of product being returned. For example, swimwear, panties, and some sale items may have different conditions attached to their returns. It is important to note that items should be returned in their original condition, with all tags attached, to be eligible for a full refund. If a customer has received a gift and wishes to return it, they may need to follow specific guidelines as well, including possibly using a gift receipt for the return process. Returns can often be made either in-store or online, depending on where the purchase was made. For in-store returns, the original payment method should be used if possible. Online returns typically require customers to fill out a return form and ship the merchandise back. For the most accurate and detailed information regarding specific products or return procedures, it is advisable for customers to check Victoria's Secret’s website. The website contains up-to-date information and guidance regarding their return policy, ensuring a smooth return experience.
Answered Jul 4th 2025

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