Ubisoft Customer Care on Twitter

Getting Ubisoft's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Appeal BanTweet re: Missing ItemsTweet re: Recover AccountTweet re: Dispute a ChargeTweet re: In Game ProblemAbout a different issue
4,246 customers have checked with GetHuman if Ubisoft has a Twitter address for customers in the last 45 days.
Ubisoft does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Ubisoft

My app deleted and I can’t get it back
i just bought rainbow six siege a few months ago and i am having this issue where when...
It's impossible to find a match on XBOX ONE*on the dedicated server assigned to Guam. I...
This issue is happening too many players stuck on the seas servers. The new the update...
I purchased the siege Battle Pass and it will not work on my steam.
Vorrei sapere se trials rising x xbox one si pu* giocare su xbox ***
How does my password keep getting leaked, it is starting to aggravate me, first, it was...
i bought anno **** and it isn't in my uplay client
I went to the store and sent **$ to get the battle pass and after I made the transactio...
I bought ** dollars worth of rainbow six credits but it still hasn’t been added in game...
Purchased a game and we never got it
I bought a microtransaction for, for honor for ** pounds to get ***** steel and i haven...
Everytime I go to launch R*, it starts to launch, but then forces my computer into sayi...
Get help with my issue

Ubisoft Customer Service through Twitter

Ubisoft is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Live Chat with Ubisoft.

Customer Support through Twitter in General

While we don't know of a Twitter username for Ubisoft, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Ubisoft

Of the 4 way(s) to get in touch with Ubisoft, customers like you claim that the best one is the Live Chat option. From this page you can easily access all the possible contact information options for Ubisoft as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Ubisoft? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Ubisoft

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