Twitter Customer Care on Twitter

Getting Twitter's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~9:30am
#5 of 5 contacts
7,149 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Twitter

Hi,**We want to integrate our CRM with Twitter to handle tickets received on twitter. T...
My account is not working properly*When I log in it then it's show me *Cannot retrieve...
ACTfibernet connection is very poor ,not connect proper . we cant any browse ,search...
Fake account * set up impersonation of me and posted revenge content with private infor...
I can’t send tweets on Twitter I can’t scroll down on people’s accounts on Twitter and...
I am unable to access the email related to the account to recover my password, i contac...
So I changed my phone number old number last * of **** I changed it to ***-***-*****I u...
My Twitter account is hack please help me sir please help me my Twitter account name it...
Subject: Urgent: Appeal for Suspended Twitter Account (@rudrabhujel****)**Dear Twitter...
All of a sudden I’m not able to log into my account. I’ve been trying all day. I’ve tri...
My account was deactivated by mistake by changing my date of birth I want to recover it...
This is the letter that I wrote to Twitter, on more than one occasion, and they persist...
How do I check my deactivated Yahoo account to see the confirmation code for Twitter...

Get help with my issue

Twitter Twitter-based Customer Help - Stats

Twitter @ Handle@TwitterSupport
Call-back availableNO
Best hoursMon-Fri 9am-5pm EST
Right time to tweet them9:30am
Expected reply tweet16
Issue turnaround time22
Rank (amongst all ways to contact)5
Legibility of messaging50%
Customer service rating51%
Customer votes7,149
Information last updatedSun Sep 24 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Twitter Customer Service through Twitter

Twitter is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Twitter will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Twitter your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Twitter that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Twitter's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Twitter

Of the 5 way(s) to get in touch with Twitter, customers like you claim that the best one is the 415-222-9670 option. From this page you can easily access all the possible contact information options for Twitter as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Twitter? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Twitter

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