Twitter Customer Care on Twitter

Getting Twitter's Attention on Twitter by GetHuman

@Support
Customer Twitter Account
Usually replies within: 11 hours
Best time to tweet: ~1:30pm
#6 of 6 contacts
7,121 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Twitter

Stop electronic withdrawals from my checking account and all fees this was a mistake pl...
Stop electronic withdrawals from my checking account and refund my money and suspend tr...
While using the twitter app for iOS, my account was suspended for “Violating our rules...
can yo remove my stuff please
trying to get hold of your headquarters someone posting nude of me with out my consent...
Hello, I had a twitter account: @*amanytwk. From it, I had tweeting a friend saying "yo...
Hello I just have a small question. Theres a username id like but it wont let me take i...
Please help me Twitter has debted my account for * days now it had to be a accident on...
I AM SO MAD. I've been repeating this appeal for so long already! NO ONE is taking acti...
I am a returning. Posted all my personal info, however it well not accept phone number...
A desperate plea to get my account back**If this lands in the wrong hands which it prob...
Ok so my account got suspended and then after getting it back people can’t follow me an...
I need to know how many twitter accounts are linked with my phone number **I need usern...

Get help with my issue

Twitter Twitter-based Customer Help - Stats

Twitter @ Handle@Support
Call-back availableNO
Best hoursMon-Fri 9am-5pm EST
Right time to tweet them1:30pm
Expected reply tweet11
Issue turnaround time23
Rank (amongst all ways to contact)6
Legibility of messaging78%
Customer service rating79%
Customer votes7,121
Information last updatedThu Apr 08 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Twitter Customer Service through Twitter

Twitter is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Twitter will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Twitter your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Twitter that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Twitter's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Twitter

Of the 6 way(s) to get in touch with Twitter, customers like you claim that the best one is the 415-222-9670 option. From this page you can easily access all the possible contact information options for Twitter as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Twitter? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Twitter

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